13. Product Safety Advisory 03/14/05
Mon, March 14, 2005 04:10 PM
Montrail has initiated a voluntary safety recall of the I.C.E. 9 and Khumbu crampons. Retailers should stop sale and remove any I.C.E. 9 or Khumbu crampons from display, contact Montrail for a return authorization, and then return all crampons to Montrail.
There are no serial numbers on the products and the recall encompasses all crampons produced and distributed between September 2003 and Feb. 1, 2005. Montrail has notified and is working with the U.S. Consumer Product Safety Commission on this recall.
Montrail has received some reports of breakage on the Khumbu and I.C.E. 9 crampons. No injuries have been reported.
The breakage occurred in the vertical rails of the forefoot portion of the crampon just behind the point array. When the crampon breaks in this way, it will no longer remain attached to the boot or provide traction on snow and ice and could result in serious injury to the user.
Montrail has also requested the assistance of its retailers in identifying the end consumers (name, address, phone, e-mail) of the crampons so that Montrail can reach them through direct recall notification by letter or email. Montrail will be providing retailers with a recall notice to post in stores to alert consumers to the recall.
Consumers should contact Montrail directly for further instructions and information on returning the crampons. Montrail will cover all costs of returning the crampons.
Direct all Montrail crampon recall inquiries and shipments to:
Retail return coordinator: Jeremy Ditto