16. Notice of
Only carabiners marked with the lot stamp “VT” are affected. The lot number can be found on the backside of the spine and is clearly identified. Do not return any lots other than “VT” as no other lots are subject to this issue. No other models are affected. Only Five-O locking carabiners with the lot stamp “VT” (as displayed) are considered under this action.
Please do not return carabiners to retailers. Instead, please ship any affected carabiners directly to Omega Pacific. Please mark all packages with “Attn: Warranty Returns, RA 728.” Be sure to include your name and shipping address where we can deliver a replacement Five-O locking carabiner.
Omega Pacific Customer Service
If you have any questions, please call us at 800-360-3990 or email at email@example.com
--Omega Pacific, Inc.