5. Product Safety Advisory 2/1/97
ATTENTION ALL GRIVEL RAMBO CRAMPON OWNERS
Due to the unusually cold conditions encountered while climbing in North America and the rigid nature of the GRIVEL RAMBO CRAMPON, some front bails have been broken. This safety notice applies to all old style Rambo Crampon Bails, distributed in the USA since September 1993 (retail price per pair of crampons $159.50)
Grivel has designed a new Shock Absorbing bail. The unique spring shape of the new bail greatly increases the shock absorbing capacity. If you currently own the old style bails you should turn them in for immediate replacement so that failure does not occur while you are climbing, which could cause a serious fall. We ask that you contact the store from which you bought the crampons for immediate bail replacement. If you are unable to contact your store, return the bails directly to Climb High for replacement.
If you have any questions please call Climb High directly at 800 451-5127. Climb High will gladly pay for any freight charges that you may incur.
We apologize for any inconvenience or difficulty you may experience. This safety notice only applies to bails on the Rambo Crampon and no other Grivel crampon.
Climb High, Inc.