Petzl product recall : Grigri 2 June 20, 2011 Petzl has discovered that exerting excessive force on the fully extended handle of the GRIGRI 2 can cause internal damage, such that the GRIGRI 2 handle may become stuck in the open position. When the handle is stuck in this position the assisted braking function is disabled. A damaged GRIGRI 2 in this configuration will function similarly to a manual belay device (e.g. tube style device). When using a damaged GRIGRI 2 with the handle stuck in the position as shown in Figure 1, failure to control the braking side of the rope will increase the risk of an uncontrolled descent. A GRIGRI 2 with a damaged handle must be immediately retired from service. Concerns all GRIGRI 2 (D14 2O, D14 2G, D14 2B ) with the first five digits of the serial number between 10326 and 11136. You should contact Petzl directly to obtain return instructions for your replacement. To contact Petzl, by phone or by email in North America: (800) 932-2978 (toll-free number) grigri2recall@petzl.com Also you can copy and paste the following url address directly into your browser - http://www.petzl.com/us/page/recall-replacement-grigri-2#contact http://www.petzl.com/us/page/recall-replacement-grigri-2 back to www.mtntools.com home.